Shipping

Domestic Shipping:

• Shipping Methods: We offer [list of shipping methods, e.g., standard shipping, expedited shipping] for domestic orders within India.
• Shipping Rates: Shipping rates are calculated based on the weight, size, and destination of your order. You can estimate shipping costs during checkout.
• Delivery Times: Please allow [estimated delivery time] for domestic orders. Actual delivery times may vary depending on your location and shipping method.
• Tracking: You will receive a tracking number once your order has been shipped, allowing you to monitor its progress.

International Shipping:

• Shipping Methods: We offer [list of shipping methods] for international orders.
• Shipping Rates: International shipping rates vary based on the destination and weight of your order. Please contact us for a shipping quote.
• Delivery Times: Please allow [estimated delivery time] for international orders. Actual delivery times may vary depending on customs clearance procedures and other factors.
• Import Duties and Taxes: International orders may be subject to import duties and taxes, which are the customer’s responsibility.

Order Processing:

• Processing Time: We typically process orders within [number] business days.
• Order Status: You can track the status of your order through your account or by contacting our customer service.

Returns and Exchanges

Return Policy:

• Eligibility: Most items are eligible for return within [number] days of receipt.
• Conditions: Items must be in their original condition, unused, and with all tags attached.
• Exceptions: Certain items, such as personalized or custom-made products, may not be eligible for return.

Returns Process:

1. Contact Us: Please contact our customer service to initiate a return.
2. Return Authorization: We will provide you with a return authorization number.
3. Packaging: Package the item securely with the original packaging and return authorization number.
4. Shipping: Ship the item to the return address provided.
5. Refunds: Refunds will be issued to the original method of payment once we receive and inspect the returned item.

Exchanges:

• Availability: We will do our best to exchange the item for a different size or color if available.
• Shipping Costs: You may be responsible for the shipping costs associated with the exchange.

Damaged or Defective Items:

• Report Issues: If you receive a damaged or defective item, please contact us within [number] days of receipt.
• Replacement: We will replace the item at no additional cost.